Specific Guidelines

Phenomenal should be a safe place.

Discussing Relapses

Relapses are a common part of recovery journeys. If you've experienced a relapse:

You Can:

• Share that you've relapsed and need support

• Discuss your feelings, triggers, and what you're learning

• Ask for accountability and encouragement moving forward

• Talk about your plan to get back on track

Please Avoid:

• Detailed descriptions of using (what, how much, where, etc.)

• Glorifying or romanticising the experience

• Encouraging others to relapse or minimising its seriousness

• Sharing while currently under the influence

Talking About Mental Health

Mental health and addiction often intersect. We welcome discussions about:

• Your experiences with mental health challenges

• How mental health affects your recovery

• Strategies for managing co-occurring conditions

• Resources and support systems that help

Important: We are not a substitute for professional mental health care. If you're in crisis, please contact emergency services or a crisis helpline immediately.

Crisis Support

If you're in immediate danger or crisis:

• Call emergency services (911 in US)

• Contact a crisis helpline:

  • National Suicide Prevention Lifeline: 988 (US)

  • Crisis Text Line: Text HOME to 741741 (US)

  • SAMHSA National Helpline: 1-800-662-4357

While we're here to support you, we cannot provide crisis intervention. Please reach out to professional services if you're experiencing a mental health emergency.