How do I set or reset my password?

Ah, that old chestnut...

Setting Up a Password for the First Time

Sign in on a Web Browser

You can only set up or update your password through a web browser, not through the mobile app.

Go to Your ProfileAfter signing in, click on your Profile Photo > Personal Settings > Account > Update Email & Password.

Add a Password

Select the option to "Add a Password."

Check Your Email

We'll send you an email with a link to set up your new password.

If you don't see the email in your inbox, check your spam or junk folder.

Once you've set up your password, you can use it to log in going forward.

Resetting Your Password

Use a Web Browser

You'll need to use a web browser to reset your password, not the mobile app.

Click "Forgot Password?"

On the sign-in page for your Mighty Network, click the "Forgot password?" link below the "Password" text box.

On the next page, enter your email address and click "Send Email."

Check Your Email

You'll receive a password reset email. If you don't see it in your inbox, check your spam or junk folder. This email is valid for only one hour, but you can send yourself as many password reset emails as needed.

Important Note: If you click "Forgot Password?" in the mobile app, you'll receive a magic link email that automatically logs you back into the app, but it will not allow you to reset your password. To reset your password, you must do so through a web browser.

If you're not receiving the password reset email, please contact [e-mail]

Changing Your Email Address

On a Web Browser:

Click on your profile picture > Personal Settings > Account > Update Email and Password. From there, you'll see the option to change your email address.

On Mobile:

You can also change your email address using the mobile app by following the same steps.