Member Technical Support

Technology, he? We've got you covered.

Need Help? Here's How to Get the Right Support!

Your Host, the creator of your community, is your first point of contact for queries like:

  • Refund requests.

  • Promotions or discounts.

  • Member or content issues.

  • Access to Private or Secret Spaces.

  • Becoming a Moderator or Co-Host.

How to Reach Your Host

  • Via Chat: Click on your Host's name in your Mighty Network to open their profile, then select "Chat".

  • Other Methods: Check the community's pinned welcome posts for a post containing contact details like email or phone.

Technical Support from Mighty Networks' Customer Advocacy Team

For technical issues such as:

  • Login help or password reset.

  • Editing your profile or post permissions.

  • Updating billing information.

  • Leaving a Mighty Network or deleting your account.

Quick Answers in Our Help Center

For general information, our Help Center is a great resource. Use the search function at the top-right of the page for instant answers.

FAQ (expandable)

Who should I contact for community-specific issues?

Contact your Host (the creator of the community). They handle things like refunds, promotions, membership and content issues, access to private/secret spaces, and moderator/co-host requests.

Who should I contact for technical issues?

For technical issues (password resets, profile or post permissions, billing updates, leaving/deleting an account), contact hello@phenomenalsobriety.com

Where can I find quick answers?

Use the Mighty Networks Help Center and its search function for instant answers to common questions.

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